SWCC.gif

College Service Officer

Job Description

Southwestern Community College District (SWCCD) is committed to meeting the educational goals of its students in an inclusive environment that promotes intellectual growth and develops human potential. We are the leader in equitable education that transforms the lives of students and communities.

SWCCD employees are collegial and collaborative. They demonstrate the highest degree of professionalism, integrity and respect when interacting with students, colleagues, leadership and members of the Jaguar community. Our employees actively honor and respect diversity to foster a safe and welcoming community where all are inspired to participate and realize a sense of belonging.

Incumbents exhibit an equity-minded focus, responsiveness, and sensitivity to and understanding of the diverse academic, socioeconomic, cultural, gender identity, sexual orientation, and ethnic backgrounds of community college students, and employees, including those with physical or learning disabilities, and successfully foster and support an inclusive educational and employment environment.

Description

SUMMARY DESCRIPTION

Under general supervision of the Chief Safety Officer or designee, performs a wide variety of campus security and public services to ensure the safety of persons, protect property of various kinds, maintain order and enforce the rules and regulations governing students, faculty, and staff with superior customer service and ethical integrity; and enforces parking regulations.

College Service Officer is a non-sworn position and is not authorized to carry a firearm. 

Qualifications

EDUCATION AND EXPERIENCE
Any combination equivalent to graduation from high school or GED 
AND 
One (1) year experience in security and/or in the law enforcement field.

  • One year of experience is equal to 12 months of experience at 40 hours per week. Applicable part-time experience will be converted to the full-time equivalent for purposes of meeting the experience requirement.
  • If specifically referenced (i.e. degree 'or equivalent'), related experience that is above the minimum requirement may be substituted for education on a year for year basis.
  • Applicants with foreign degrees from colleges or universities outside of the United States must have their coursework evaluated by a professional association that is a member of the National Association of Credential Evaluation Services (NACES). A copy of the evaluation must be submitted with online application.

Before scanning attachments, remove/redact sensitive, confidential information such as date of birth, social security number, address and photograph.


LICENSE OR CERTIFICATE
  • Must satisfactorily pass a physical examination and a background investigation.
  • Valid California driver’s license and a safe driving record.
  • Possession of, or ability to obtain, valid CPR and First Aid certification and/or EMT certification.

DESIRABLE QUALIFICATIONS: 

  • Knowledge of emergency preparedness procedures. 
  • Possession of, or ability to obtain, Incident Commend Systems (ICS) certifications - ICS 100.HE, ICS 200, ICS 700, ICS 800 within six (6) months of employment is desirable. 

UNIFORMS/EQUIPMENT: 

The job requires that officers be uniformed during the hours of duty.  The employer provides all uniforms, safety and operational equipment; maintenance of uniforms provided by employer through dry cleaning contract.


KNOWLEDGE AND ABILITIES

Knowledge of:
  • Safety hazard identification, observation and reporting techniques.
  • Methods and techniques of report preparation and writing.
  • Principles and applications of public relations.

Ability to:
  • Learn and apply applicable provisions of state and federal laws and district policies.
  • Exercise sound judgment.
  • Recognize illegal, unsafe and contraband substances or weapons.
  • Prepare clear and concise reports and routine correspondence.
  • Remember details such as faces, license plate numbers, names and incidents.
  • Administer emergency first aid and /or CPR.
  • Work independently in the absence of supervision.
  • Understand and follow oral and written instructions.
  • Work effectively with a diverse population.
  • Reason effectively during emergency situations and adopt an effective course of action.
  • Perform multiple tasks in a calm, effective and efficient manner.
  • Perform tasks that require physical exertion, stamina, flexibility, and standing or walking for long periods of time.
  • Work with and exhibit sensitivity to and understanding of the diverse racial, ethnic, disabled, sexual orientation, and cultural populations of community college students.
  • Communicate clearly and concisely, both orally and in writing.

JOB DESCRIPTION: College Service Officer

Duties

REPRESENTATIVE DUTIES

  1. Patrol by foot, motorized cart, or vehicle in order to assist with public services including providing protection to District buildings and property and guarding against fire, intrusion, theft and vandalism.
  2. Notify supervisor of suspected illegal activity on campus property; observe and report unsafe conditions and/or occurrences; make written and oral reports of any hazardous condition impacting the college and its community.
  3. Take and write non-police incident reports or complaints from students, visitors, faculty, and staff.
  4. Receive and respond to requests for help and assistance for ill, injured, or disabled persons; administer basic first aid and CPR according to established guidelines.
  5. Secure doors, windows, and/or gates to District buildings.
  6. Provide traffic control and direction as needed; places traffic barricades as appropriate.
  7. Enforce parking regulations on campus and issue parking citations as necessary; assist in parking permit sales and collection of fines.
  8. Act as a witness for sworn law enforcement officers when observing crimes.

Supplemental Information

SALARY SCHEDULE: CSEA - Classified Bargaining Unit

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

This is a non-telecommuting position.

Environment: Reactive emergency, natural or man-made disaster, and routine peace keeping environments with travel from site to site; regular exposure to outside weather conditions; occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, blood borne pathogens and bodily fluids, extreme cold, extreme heat, risk of electrical shock, risk of radiation, and vibration; exposed to potentially hostile environments; extensive public contact; the noise level in the work environment is usually moderate; however, the noise level is occasionally very loud due to sirens; incumbents required to work various shifts, including evenings and weekends.

Physical: Primary functions require sufficient physical ability and mobility to work in a law enforcement setting and an office setting; restrain or subdue individuals; walk, stand, sit, or run for prolonged periods of time; occasionally stoop, bend, kneel, crouch, reach, and twist; occasionally climb and balance; regularly push, pull, lift, and/or carry light to moderate weights; frequently lift and/or move moderate to heavy weights; occasionally lift and/or move heavy weights; operate office equipment including use of computer keyboard; operate assigned patrol and security equipment including patrol car, patrol bicycle and two-way radio; ability to speak and hear to exchange information; ability to operate a vehicle to travel to various locations; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.

TENTATIVE TIMELINE: Any application received after the deadline is not guaranteed a review.

September 12-28, 2025

Position advertised; District receives applications

September 28, 2025

Initial screening deadline for guaranteed consideration.

October 6-17, 2025

Reviewing of applications.

October 20-24, 2025

Search Committee interviews candidates

November, 2025

Tentative employment start date pending background clearance and Governing Board approval.



Application Process:

A confirmation email will be sent once your application packet has been successfully submitted.

It is the sole responsibility of the applicant to ensure that all required application materials are submitted by the initial screening deadline date. Required materials including a current resume, unofficial transcripts verifying awarded degree(s) and completion date, and any relevant certifications, diplomas, or licenses that demonstrate you meet the minimum qualifications of the position. Failure to submit supporting documentations may result in an incomplete application.

 

Applications should be completed thoroughly, and resumes will not be accepted in lieu of an application but should be attached as a supporting document. All notifications to applicants will be sent electronically to the email address provided in the application.

 

A separate, complete application packet is required for each position for which you are applying for. All materials included in your application packet become SWCCD property, will not be returned, will not be copied, and will be considered for this opening only.

 

For Academic positions (only): If you do not possess the exact degree major(s) listed in the minimum qualifications section, you will need to submit an equivalency application.

 

A screening committee will evaluate applicants, taking into account the breadth and depth of relevant education, training, experience, skills, knowledge, and abilities. Selected applicants will be invited for an interview.

 

INTERVIEW TRAVEL COSTS MUST BE BORNE BY THE APPLICANT.

 

If additional positions become available in this classification, applications received in response to this posting may be considered for those additional positions for up to 90 days after final board approval.

Candidates selected for employment with SWCCD must be fingerprinted by an electronic fingerprinting service (i.e. LiveScan) within 10 days of employment; provide clearance of tuberculosis (dated within the past 4 years and renewed every four years as a condition of continued employment) within 60 days of employment; provide proof of eligibility to work in the United States.

Successful candidate selected may be assigned to any of the campus sites (Chula Vista, Crown Cove, National City, Otay Mesa, and/or San Ysidro).

 

American with Disabilities (ADA):

Reasonable accommodations will be provided to candidates with verified disabilities. Accommodation requests should be made as soon as practical by calling Human Resources at (619) 482-6395.


Equal Employment Opportunity:

As an Equal Opportunity Employer and in compliance with the Americans with Disabilities Act, SWCCD will make reasonable accommodations for individuals with disabilities.

SWCCD shall not discriminate against any person in employment or in any program affiliated with the SWCCD on the basis of age, ancestry, color, ethnic group identification, national origin, religion, race, sex, sexual orientation, physical or mental disability, veteran status, or on the basis of these perceived characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics.


Notice of Availability of the Annual Security Report:

SWCCD is committed to assisting all members of the community in providing for their own safety and security. The Annual Security Report is available on the SWCPD website.

If you would like to receive a hard copy of the Annual Security Report, which contains this information, you can stop by the College Police Department or you can request that a copy be mailed to you by calling (619) 482-6390.


Drug and Alcohol Abuse Prevention Plan (DAAPP):

More information about the DAAPP, including the Biennial report and additional resources can be found in the Drug and Alcohol Abuse Prevention Program website.

*Please mention you saw this ad on Diverse Careers.*

Apply Now

Get Recruited
by Top Employers

Create Your FREE Profile Now!