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Community Center Manager

Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

Department Summary:

Michigan Housing is an actively engaged unit within Student Life Auxiliary Services within the Division of Student Life. Michigan Housing serves approximately 11,500 students: 9,100 undergraduate and 2,300 graduate and professional students and their families. Although first-year students are not required to live on campus, historically 96-98% of all new first-year students choose to live on. Currently, the M Housing portfolio consists of 19 residential facilities including traditional residence halls, apartments, and other living options located in communities on north and central campuses in Ann Arbor. In Fall 2026, 5 new residence halls housing 2,300 undergraduate students and a new 822-seat dining facility will open to continue M Housing's strong tradition of providing affordable housing options and services for U-M students. Michigan Housing's Operations department consists of 23 full-time staff members and over 200 student staff members managing housing operations responsibilities, including housing occupancy, housing applications and contracts, semesterly transition logistics, residential community center management, and housing parking permit management.

Position Summary:

Reporting to an Assistant Director, Community Operations, the Community Center Manager (CCM) position is essential to the core mission of the Michigan Housing Operations department as it provides leadership at two or more Community Centers (CC) at the residence halls and apartment communities. This role will support front desk operations, supervise hourly student desk workers, administer financial functions, manage room reservations and audit secure access activities. The CCM supervises the hourly student employees at the CC, manages day to day operations, and collaborates with building staff on all pertinent facility matters to deliver an excellent residential experience for all residents. This work supports and maintains the positive, multicultural, and learning centered environments we foster in Housing through the lens of inclusive excellence.   

Responsibilities*

60% Administration:

10% Communication:

30% Supervision:

Required Qualifications*

Desired Qualifications*

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Position Criteria (leadership and behavioral qualities expected in this position):

Financial/Budgetary Responsibility:

Working Conditions:

Physical Requirements:

Direct Reports:

Additional Information

This role may have reporting obligations under Title IX and Clery.

Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.  

Salary may vary depending on qualifications, experience, and education of the selected candidate.

Relocation will not be offered for this role.

#studentlife

Union Affiliation

This position is included in the bargaining unit represented by the University Staff United (USU), which represents bargaining unit members in all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

*Please mention you saw this ad on Diverse Careers.*

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