UTS - Temporary Biographical Specialist at NC State
Job Description
Posting Number
PG195491TMPosition Number
48SM03Position Type
TemporaryEssential Job Duties
Individual will assist the department on daily tasks and projects including processing of demographic and engagement data update requests in database of record, Lobo Ascend on Salesforce. Position will also be responsible for providing exemplary customer service to university partners in a timely and professional manner, processing and communicating completion of help desk tasks on a daily basis, responding and escalating issues and/or questions to appropriate leadership as necessary. Research and verification of new verifiable data, and identification of accurate demographic information, including address; email; phone; employment; relationships; and life event data will also be key to position.
Is Time Limited
YesIf Yes, Appointment Length
TBDWolfpack Perks and Benefits
As a Pack member, you belong here, and can enjoy exclusive perks designed to enhance your personal and professional well-being.
What we offer:
- Health Insurance for Temporary Employees
- Enhance your career with LEAD courses
- Attend non-revenue generating sporting events for free.
Attain Work-life balance with our Childcare discounts, Wellness & Recreation Membership, and Wellness Programs that aim to build a thriving wolfpack community.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Disclaimer: Perks and Benefit eligibility is based on Part-Time or Full-Time Employment status. Eligibility and Employer Sponsored Plans can be found within each of the links offered.
Job City & State
Raleigh, NCClassification Title
Temporary-ClericalWorking Title
UTS - Temporary Biographical Specialist at NC StateWork Schedule
Tuesday – Friday, 25 hours a weekOther Work/Responsibilities
Minimum Experience/Education
Minimum Education:
- High school diploma or equivalent required.
- Some college coursework in business, communications, or a related field preferred.
Minimum Experience:
- 1 year of experience in data entry, customer service, or research-based roles.
- Familiarity with databases or data management systems.
- Experience using Microsoft Excel for data management.
- Strong communication skills and experience interacting with customers or stakeholders.
- Basic understanding of Salesforce or similar CRM platforms is a plus, but not required.
Department Required Skills
- Data entry experience
- Customer service experience
- Research experience
- Critical thinking
- Time Management
- Excel experience
- Computer expertise
Preferred Years Experience, Skills, Training, Education
- Database experience
- Salesforce experience
- Higher education experience
Required License or Certification
none
Valid NC Driver's License required?
NoCommercial Driver's License Required?
NoAnticipated Hiring Range
$18.00/hourlyJob Open Date
09/30/2025Quick Link
https://jobs.ncsu.edu/postings/223471EEO
NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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