Patient Services Associate
Job Description
How to Apply
A cover letter is required and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experiences that directly relate to this position.
Job Summary
The Mary A. Rackham Institute (MARI) at the University of Michigan is currently hiring for the position of Patient Services Associate. As a vital member of our team, you will play a crucial role in providing frontline support to our clients. This involves handling incoming calls and assisting individuals with various tasks, including scheduling appointments, facilitating check-ins, processing co-pays, and ensuring clients complete necessary paperwork.
Who We Are
Learn More About the Work We Do at MARI
Responsibilities*
As part of the front office team, you will work alongside committed, knowledgeable colleagues who ensure compassionate and helpful interactions for MARI clients. The day-to-day job responsibilities of this position include:
Required Qualifications*
Work Locations
Initially, this position will be 100% onsite, however one remote day may be available. Office hours are Monday through Thursday 7:30am - 7pm and Friday 7:30 - 4pm. Schedule may vary, one closing shift required.
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Union Affiliation
This position is covered under the collective bargaining agreement between the U-M and the Service Employees International Union (SEIU), which contains and settles all matters with respect to wages, benefits, hours, and other terms and conditions of employment.
Background Screening
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO Statement
The University of Michigan is an equal employment opportunity employer.
*Please mention you saw this ad on Diverse Careers.*